Friday, April 7, 2017

RootsWeb Can't Create a New Mailing List Right Now. Later?

Reader Nancy emailed me with this information after trying to create a new RootsWeb mailing list:


Dear Nancy, 

Thank you for contacting RootsWeb in regard to the requesting of a new Mailing List.

We appreciate your desire to request a new Mailing List.  We will provide you with the information we have available concerning this.  We have recently upgraded our technical infrastructure.  Some processes were on hold until the upgrade was complete.  There are currently some Mailing List functions that are still not functional.  This includes the ability to create new Mailing Lists.  Once work is finished everything should be working as normal again.  Unfortunately, we do not have a time frame as to when this work may be completed.

We apologize for the inconvenience, and appreciate your continued patience.
If there is anything else with which we might assist you, please let us know. 

RootsWeb Support Team 

My comment:  Well, that's not good news.  I hope works on this to recover all of the capabilities of RootsWeb mailing lists and message boards.  In my humble opinion, these are two of the best "social media" websites for genealogists because the posts can easily be searched by search engines.


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1 comment:

SueFitz said...

My guess is that since there is no revenue stream for the capability that they don't feel a need to fix this. I know that I have benefited by some of the lists via RootWeb in the past, but see that it is no longer a priority in the eyes of the new Ancestry owners.

It's just very unfortunate that this seems to be the case. I know that I went to check an old source and couldn't even find the list anymore.