tag:blogger.com,1999:blog-26204193.post814317279503553237..comments2024-03-26T11:22:41.940-07:00Comments on Genea-Musings: SDGS Meeting on Saturday, 8 June: Rick Crawford on "The New Library and You"Randy Seaverhttp://www.blogger.com/profile/17477703429102065294noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-26204193.post-4946713720954097332013-06-06T14:21:52.011-07:002013-06-06T14:21:52.011-07:00Please warn your readers!!
ANYONE SUBSCRIBED TO N...Please warn your readers!!<br /><br />ANYONE SUBSCRIBED TO NEWSPAPER ARCHIVE - BE CAREFUL!!<br />I purchased a 1 year subscription from NewspaperArchive.com on 5/19/2012 for US $71.88. <br /><br />The T's & C's say that this is an automatic renewal service (which is fine). On 5/19/2013 they renewed my subscription automatically and charged me $99 for ONLY 6 months! More than I paid last year for a full year!!!<br /><br />I called to complain/cancel and they stated that the T's & C's allow them to renew at any price they want and they would not issue a refund. I asked for a manager and was told by the agent that he was the manager. I asked to speak to whomever he reported to and he told me that person was at lunch and even if he was available, I couldn't get a refund since I hadn't cancelled by 5/19/2013. <br /><br />I asked if his boss could call me when he returned from lunch. The agent said he would relay the message but couldn't make any promises because he was very busy today.<br /><br />Not that it will help, but I have reported them to the BBBB.<br /><br />Lindahttps://www.blogger.com/profile/05377078996285422985noreply@blogger.com