"After watching carefully for months and suspecting that Ancestry.com was not updating their index to their public trees so that trees show up in the search results, I finally called Ancestry.com about it today. The representative confirmed that they had not updated their index since February. In my opinion, that is completely unacceptable. I asked her when they were going to update the index again. She said that information had not been provided to them."
After receiving this email from Debbie, I consulted with two other geneablogging colleagues, and then I wrote this email to Matt Deighton of Ancestry.com:
Matt Deighton got back to us yesterday, saying in an email:
"I’ve spoken with our hints team. In terms of hinting, the system we used to index Ancestry Member Trees, we needed to periodically update the database. We have since moved our hinting onto a new system that updates automatically after 24 hours after an edit has been made."
I appreciate the responsiveness of Ancestry.com to our request. I note that he didn't answer the questions, but if the indexes are updated daily then the questions posed are moot.
I decided to test the Hinting system to determine if the system updates automatically after an edit has been made. Here's what I did:
1) I needed to add the first husband and their three children for Anna Ellingsdtr (1812-1901) to my Ancestry Member Tree. I already had Anna's second husband and their four children in my Ancestry Member Tree. Here is the profile for Anna Ellingsdtr (1812-1901) before I added the first husband and three children:
2) I added profiles for Solfest Johannessen (1812- before 1845), Eli Solfestdtr (1838-1876), Britha Solfestdtr (1840-1927), and Ragnhild Solfestdtr (1843-before 1895); I added birth, marriage and death dates for all of them; I also added source citations to the birth events for Solfest, Britha and Ragnhild. [Note: We learned before that AMT indexing doesn't occur for profiles without source citations]. I didn't add a source citation for Eli's birth just to see if the Indexing program picks her up anyway.
Here is the profile for Anna Ellingsdtr showing her first husband and their three children in my Ancestry Member Tree:
So there's the test: When will the four profiles show up in an Ancestry Member Tree Index that points to my tree profiles?
3) I will report back every day in the afternoon in the space below until the Index entries appear in a search for the added four person profiles.
UPDATE 12 August 2016: 3:15 p.m. PDT - none of the four persons added were found in a search in Ancestry Member Trees.
UPDATE 13 August 2016: 2:30 p.m. PDT - none of the four persons added were found in a search in Ancestry Member Trees.
UPDATE 16 August 2016: 1 p.m. PDT - none of the four persons added were found in a search in Ancestry Member Trees.
UPDATE 19 August 2016: 10 a.m. PDT - none of the four persons added were found in a search n Ancestry Member Trees.
UPDATE: 27 August 2016: 9 p.m. PDT - the Indexes have been updated. Solfest, Britha and Ragnhild were added to the index, but Eli was not (probably because she has no sources).
Copyright (c) 2016, Randall J. Seaver