"As a valued Ancestry customer, your feedback is very important to us. Your opinions are essential to helping us understand and improve your experience with Ancestry.
"Please take a minute to answer just a few questions about the Ancestry website."
I love surveys, so I figured this will be 8 or 10 questions, but I have all morning and I'll give Ancestry my valued opinion.
Well it was only two screens and three questions:
Q: "How likely is it that you would recommend Ancestry to a friend or colleague? 1 = Not at all likely, 10 = Extremely likely."
A: I selected 9, because I think that Ancestry.com is them ost useful of all of the genealogy websites I use.
Q: What is it about your experience with Ancestry that makes you most likely to recommend us to a friend or colleague?"
A: Quality and quantity of record databases and family trees. [I should have added: Hints and Suggested Records, Ancestry DNA matches, and frequent addition of new databases.]
Q: What one thing could we do to improve your experience using Ancestry?
A: Add a chromosome browser to AncestryDNA. [I should have added: an ability to compare my chromosomes with those of my matches. I also should have added: Rank Family Tree matches by number of non-tree source citations and attached records.]
So what would you have answered? How valuable is Ancestry.com to you, and do you recommend it to your colleagues? What are the very best features of Ancestry.com for you? What would you like to see Ancestry.com improve?
Copyright (c) 2016, Randall J. Seaver